Terms Of Use | Eostaa
Shop With Freedom | PAN India Free Delivery On All Orders

Terms Of Use


Welcome to EOSTAA, these Terms of Use (hereinafter referred to as the “Terms”) shall govern the relationship between UNITED VENTURES, a partnership firm, registered under the provisions of Indian Partnership Act, 1932, and having its registered office at Office No.104/A, 1st Floor, B Wing, Sumit Samarth Arcade, Aarey Road, Goregaon (W), Mumbai - 400062 (hereinafter referred to the “Company” or “EOSTAA” or “Us” or “Our” or “We”) and you (hereinafter referred to “You” or “Your” or “User” or “Users” or “Customers”) and shall also govern your use of www.eostaa.com (hereinafter referred to as the “Website” or “Site” or “Platform”).

These Terms are being issued as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and are in compliance with the Consumer Protection (E-Commerce) Rules, 2020, as updated from time to time.

Please read these Terms carefully, as they form the entire agreement between you and EOSTAA. If you do not accept these Terms in its entirety, then you may not use the Site or purchase products listed on our Platform. 

Additionally, whenever you make a purchase on our Website, the same is also governed by our Purchase, Return and Refund Policy, and how we collect, use, store, share and transmit your data is governed by our Privacy Policy statement. These Terms of Use shall be read in conjunction with our Purchase, Return and Refund Policy and our Privacy Policy.

Acceptance of the Terms of Use

By accessing or using or registering or shopping on our Website in any way or by clicking on a button or taking similar action to signify your affirmative acceptance of these Terms, you hereby represent that:

  1. You have read, understood, and agreed to be bound by these Terms and any future updates and additions to these Terms, as published from time to time at the Website.
  2. You are of sound mind and at least of such minimum legal age as per the jurisdiction in which you reside (For example, if you are in India, you should be at least 18), in order to form a binding contract with us. In case you are not of the age of majority as per the laws of the country that you reside in, then you must have the permission of your lawful guardian to use and access or make purchases on the Website.
  3. We must not have previously disabled your account for violation of law or any of our policies.
  4. You agree, understand and acknowledge that the we are an online platform that enable you to purchase products listed on the Website at the price indicated therein and are only a facilitator and cannot be a party to or control in any manner any transactions on the Website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on the Website.


EOSTAA is an online marketplace platform that enables the vendors to list their various products on its Platform, and enables its users or buyers to purchase such products that are listed on the Platform, at the price indicated therein, at any time and from any location (in which we serve). EOSTAA offers its users a huge assortment of products at a one-stop destination, in different categories including (without limitation) mobile accessories, computer peripherals, speakers, sports, and outdoor supplies. (“Services”).

Accounts, Passwords and Security

  1. Account Registration: To access various parts of the Website, and to avail various services, you might be required to register and create an account with us. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information about yourself. As part of the registration process, you will create a password and an account.
  2. Social Media Signup: You also have an option of signing up using social media accounts, such as Google and Facebook. In case, you chose to sign up using any of the social media account, you will be re-directed to the website of such social media account, and therefore, in addition to these Terms and our Privacy Policy, you will also be subject to the terms and privacy policy of such social media website.
  3. Security: You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub-users registered under your account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorized access to or use of your account.
  4. Vendor Verification: Although we owe no obligation, we reserve the right to verify the information or documents (if any) provided or submitted by you in the process of registering as a Vendor/Seller. You shall provide true, accurate and complete information, whenever and wherever asked. You must only list 100% original, genuine and premium quality products on the platform. This is important for us to build a trustworthy platform.
  5. Inaccurate Information: If we have reasonable grounds to suspect that any of the information submitted by you is untrue, inaccurate, outdated, or incomplete, we may terminate your account, froze your funds and refuse current or future use of any or all of the Services.

Use of the site

  1. Allowed uses:
  2. Directions of Use: You must follow any and all guidelines or policies or directions of use as associated with each of the services on the Site.
  3. Information: Whenever prompted, you must provide us with the correct, accurate and updated information, including but not limited to your name, billing details, shipping details, email, contact number etc.
  4. Material: For the purposes of these Terms, “material” shall mean any text, video, graphics and sound material, published on the Website, whether a copyright of EOSTAA, its licensors or any third party. You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on the Website. You must not reproduce any part of the Website or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated that you may do so.

Restricted Uses

  1. You can’t impersonate others or provide inaccurate information.
  2. You cannot list fake, unoriginal, ingenuine or low quality products on the Website.
  3. You can’t raise or comment or write feedback on any political, racist or such other issue which effect’s a person, community or society.
  4. You must not misuse or interfere with the Services or Website or try to access them using a method other than the interface and the instructions that we provide. You may use the Services only as permitted by law and as per the directions provided by us. Unless otherwise expressly stated, you may not access or reuse the Services, or any portion thereof, for any commercial purpose.
  5. You must not:
    1. republish material from this Website;
    2. sell, rent or sub-license material from the Website;
    3. show any material from the Website in public without our consent;
    4. edit or otherwise modify any material on the Website (other than editing your own information as per the method provided);
    5. reproduce, duplicate, copy or otherwise exploit material on our Website for a commercial purpose; or
    6. redistribute material from the Website, except for content specifically and expressly made available for redistribution with our written consent and according to our terms;infringe or violate our Intellectual Property Rights or Intellectual Property Rights of our licensors, vendors or any third party;
    7. We reserve the right to restrict your access to any areas of our Website, or indeed our whole Website, at our discretion.
    8. You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
    9. You must not use our Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
    10. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Website, without our express written consent.
    11. In case of your violation or non-compliance of any of the terms mentioned in this Terms of Use, we reserve the right to suspend or terminate your account or your access to the Website or our services, at our sole discretion.

Writing a review or leaving a Feedback

You may be able to rate the products you purchase from our Website, share your experience and provide a feedback or review for such products delivered or used by you. In such case, you shall provide your honest and true feedback and opinion. You agree not to post anything or perform any act that is deemed to be abusive, derogatory, political, immoral, unlawful, inappropriate, objectionable, or that infringes on any third-party rights. We reserve the right to delete or not display your feedback, at our sole discretion.

Ownership Rights

  1. EOSTAA’s Rights: This Website, blog, its content and products listed on it shall remain the sole property of the EOSTAA or its vendors, as the case may be. Your use of or access to this Website shall not in any way transfer or assign to you any ownership or other proprietary rights in or to this Website or any content published by Us or our licensors or third parties. This Website and the Content, including but not limited to the trademark, logo, copyright, design, layout, typography, underlying HTML, Java scripts, text, audio clips, video clips and graphics, and in the expression of the information contained herein, whether as a compilation or otherwise is protected by relevant Intellectual Property laws, rules and regulations. Trademarks, trade names and designs appearing on this Website are the exclusive property of, or are licensed to the EOSTAA and are protected. No use of a trademark, trade dress, trade name or design appearing on this Website may be made without the prior written permission of the EOSTAA.
  2. Content published by You:
    1. The feedback/review that you write or share may be protected by intellectual property laws. You own the intellectual property rights in any such feedback that you share on the Website. Nothing in these Terms takes away the rights you have to your own feedback. You are free to share your feedback (except defamatory one) with anyone else, wherever you want.
    2. However, to provide our Services we need you to give us some legal permissions (known as a ‘license’) to use this content/feedback of yours. This is solely for the purposes of providing and improving our Services.
    3. Specifically, when you share a feedback that is covered by intellectual property rights, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, copy, publicly perform or display, and translate your content. However, we do not have any responsibility to use or display any part of your feedback on any part of the Website. We retain the right to display the same at our own discretion. For example, if we find it defamatory, misleading or false, we might not display the same.
    4. You can delete your feedback or your account from our Website at any time.


In order to see what data we collect and how we use or store or share such data, please refer to the detailed Privacy Policy statement available on our Website.

Links to third-party sites

The Website might contain links to third-party websites, products and services. For example, the Website works with third party payment service providers to provide you the most convenient payment options. Such Third-Party Links are not under the control of Company, and Company is not responsible for any Third-Party Links. Company provides access to these Third-Party Links only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links. You shall use all Third-Party Links at your own risk, and should apply a suitable level of caution and discretion in doing so. Whenever you click on such links, you are taken to such third-party website, and you get out of the jurisdiction of our Website. Therefore, you shall be governed by the Terms of Use, Privacy policy and other policies of such third-party websites and we suggest that you read those policies. In case of any damage due to such action of third-party links, EOSTAA shall not be responsible.

Orders, Payments and Taxes

All orders are subject to acceptance and availability and you agree to pay for the products that you purchase on our Website, and you authorize us to charge your debit or credit card or process other means of payment for the same. You shall be responsible to borne all the applicable taxes and duties (wherever applicable), including but not limited to, sales tax, import duty and other charges. Please check out our Purchase, Return and Refund Policy to understand the terms specific to the Orders, Payments and Taxes.

Refunds and Exchange

We allow refunds and exchange in certain situations. For this, please refer to our refunds and exchange policy provided in Purchase, Return and Refund Policy, to understand when and how we process the returns and refunds.


  1. We are a marketplace platform that connects vendors with the buyers. You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
  2. The site is provided on an “as-is” and “as available” basis, and EOSTAA (and our licensors and affiliates) expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement of the products listed on our Platform. We (and our licensors, affiliates and vendors) make no warranty that the Site or product will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.
  3. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with EOSTAA nor shall EOSTAA have any obligations or liabilities in respect of any transactions on the website.
  4. In certain jurisdictions, the law may not permit the Disclaimer of Warranties, and in such event, the Disclaimer mentioned above shall not apply to you in so far as it is not allowed.
  5. In the event of any dispute between the customer/s and our self the same shall be referred to the sole Arbitrator appointed by United Ventures under Arbitration and Conciliation Act, 1996 and his award in the matter shall be final.
  6. Any dispute/s or difference/s as regards the service and/or warranty of the goods sold to the customer/s shall be as per the policy / procedure of the company / manufacturer of the brand.

Limitation of liability

  1. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.
  2. To the maximum extent permitted by law, in no event shall EOSTAA (or our licensors or affiliates) be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or inability to use or purchase from, the site, even if EOSTAA has been advised of the possibility of such damages. Access to, and use of, the Site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.
  3. To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to amount of your order in question. The existence of more than one claim will not enlarge this limit. You agree that our suppliers, licensors, vendors or affiliates will have no liability of any kind arising from or relating to these Terms.


ou acknowledge to defend, indemnify and hold EOSTAA, its affiliates, subsidiaries, directors, officers, employees, agents, partners, and any other licensors (hereinafter referred to as “Indemnified Party”) harmless from and against any claim, disputes, fine, liability, demand or expense, including reasonable attorneys’ fees, made by a third party, relating to, or arising from:

  1. Your violation of any third-party right, including without limitation to any right to privacy, publicity rights, defamation or intellectual property rights, including content the user distributes through the services;
  2. Your wrongful or improper use of products, services, Site ;
  3. Your violation of any applicable laws, rules or regulations or any other applicable law through or related to the use of our Services;
  4. Your violation of these Terms or any other policy of EOSTAA as associated with our services;
  5. The indemnifications set forth above will survive the termination or expiration of these Terms and/or your use of our services.

Claims against objectionable content

As we list a lot of products for sale offered by sellers on the website and host so many of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, we operate on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, ("Objectionable Content"), please notify us immediately at [email protected] We will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time, at our sole discretion.

Copyright Infringement

    1. If we are put on notice that your use, action, comment or feedback violates the law or the rights of others, or if we discover that your content or behaviour is unlawful, inappropriate, or objectionable (for example if you impersonate someone else or harass them), we may remove your feedback from our platform, and/or delete, suspend your account from Website .
    2. Please notify us if you believe any of your intellectual property rights have been infringed on our Website. Please file your copyright infringement claim with our Copyright Agent, namely (Name of Copyright Officer), at [email protected] for such complaints and claims.
    3. You are required to follow the below procedure to file a claim:
    4. Identify in writing the copyrighted material that you claim has been infringed upon;
    5. Identify in writing the copyrighted material that has infringed upon your copyright;
  • Provide your current and up-to-date contact information, including your address, telephone number, and e-mail address;
  1. Provide your physical and/or electronic signature;
    1. Send us a written communication to [email protected];
    2. You may be subject to liability if you knowingly make any misrepresentations on a take-down notice or claim.

Sanction and Export Policy

You may not use any of our Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using our Services. Wherever required, you must comply with all U.S. or other export and re-export restrictions that may apply to goods, software, technology and services.

Governing Law and Dispute Resolution

  1. Governing Law: The Terms and any dispute arising out of or relating to the same will be governed by applicable laws of the Republic of India.
  2. Dispute Resolution: You agree, as we do, to submit to the exclusive jurisdiction of the appropriate courts situated at Mumbai, India.


When you use the Website or send emails to EOSTAA, you are communicating with us electronically. You consent to receive electronically any communications related to your use of this Website. EOSTAA will communicate with you by email or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We may give notice by means of a general notice via electronic mail to your email address as available with us. If You want to give a notice to us, you can do so by dropping an electronic mail to [email protected]


  1. Severeability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions of these Terms will continue in full force and effect.
  2. Waiver: Our failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by Us of any provision or any right that we have to enforce these Terms and nor shall any course of conduct between Company and You or any other party be deemed to modify any provision of these Terms.
  3. Survival: Notwithstanding any other provisions of these Terms of Use, or any general legal principles to the contrary, any provision of these Terms of Use that imposes or contemplates continuing obligations on either party shall survive the expiration or termination of these Terms of Use, for any reason whatsoever.
  4. No Third-Party Beneficiaries: Except as otherwise expressly provided in these Terms of Use or the Purchase, Return and Refund Policy, there shall be no third-party beneficiaries to these Terms of Use or the Purchase, Return and Refund Policy.
  5. No Assignment: You may not assign these Terms of Use or the Purchase, Return and Refund Policy (or any rights, benefits or obligations hereunder) by operation of law or otherwise without the prior written consent of EOSTAA, which may be withheld at EOSTAA’s sole discretion. Any attempted assignment that does not comply with these Terms of Use or the Purchase, Return and Refund Policy shall be null and void.
  6. Entire Agreement: The Terms, together with any additional terms and conditions incorporated herein or referred to herein constitute the entire Agreement between EOSTAA and You, relating to the subject matter hereof, and supersedes any prior understanding or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on our Website.
  7. Force Majeure: EOSTAA and its vendors will be excused from performance for any period during which, and to the extent that, such party or any subcontractor is prevented from performing any obligation or service (such as processing or shipment or delivery of your order), in whole or in part, as a result of causes beyond its reasonable control, and without its fault or negligence, including without limitation, acts of God, strikes, lockouts, riots, acts of terrorism or war, epidemics, communication line failures, power failures and government-imposed lockdowns or similar restrictions.
  8. Updates to these Terms: We may add to or change or update these Terms at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking these Terms periodically. Your use of the Site after any amendments to the Terms shall constitute your acceptance to such amendments.

Grievance Officer

In the compliance of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021Consumer Protection (E-Commerce) Rules, 2020 and other similar legislation and rules, we are mandated to appoint a Grievance Officer to address the user complaints.


Therefore, in the event you have any grievance regarding anything related to these TermsPrivacy Policy or Purchase, Return and Refund Policy, or with any content or service or product of EOSTAA, in that case you may freely write your concerns to the Grievance Officer to:
Name: Vasim Charolia
Contact: 77100 77124
Email: [email protected]

Feedback and Information

We welcome your questions or comments regarding the Terms. You can write to us via email to [email protected]